FAQ

No two renovation projects are the same. In order to figure out how much your window or door replacement project will cost, we will need to fully understand your wants and needs. Schedule a complimentary, in-home consultation and we’ll be able to present you with a free quote at your consultation. A Pella® design specialist will work beside you to comprehend your idea, choose high-quality products and take measurements for your replacements.

In addition to offering high-quality products in a variety of styles, we also have payment and finance options to help make your replacement project a reality.

It’s our priority to ensure we answer each of your questions about windows and doors from Pella of Natick. We’ll review all the features and choices available to you, including material choices and energy-efficient enhancements. To be certain we can cover it all, we recommend you allow about two hours for your consultation appointment.

Your in-home consultation is crucial to ensuring your happiness with your window and door replacement. It will help you select the best windows or doors for your Natick-area home and your budget. It’s best to schedule your free, in-home consultation when each of the decision-makers are able to make it. Our Pella® expert designer will talk through a host of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are most appropriate for your Natick-area home?
  • Which functional features would you like for your windows or doors?
  • What level of energy efficiency is right for your home?
  • Which colors do you prefer?

Correctly quoting your replacement windows or entry door project depends upon the information we get through the in-home consultation. You can find out more about in-home consultations here.

Installations of replacement windows and doors from Pella of Natick are led by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will install your windows or doors for you. They must complete a thorough set of training courses to make sure your windows and doors are correctly installed and meet Pella’s warranty criteria. You can find out more about your straightforward, no-guess installation day here.

Before they can be brought on board, Pella orders installers to pass a drug test and background check. Our installers are fully covered by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also protected for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this affect you? Not only could you realize a reduction in your heating and cooling costs, but you will help reduce your environmental impact.

The benefit of Pella® vinyl windows is that you won’t have to paint them. They come in a number of colors, so you’ll find a color that accompanies your house. We do not advise painting your vinyl products; this will terminate your warranty.

Pella of Natick offers services and support that big-box stores simply don’t have. Our expert staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, comprised of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” All you have to do is contact our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work answering them.

There are a number of reasons why Natick-area folks pick Pella of Natick for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other manufacturers who sell only through third-party channels, Pella of Natick has a dedicated window and entry door showroom. This unique way of doing business gives you a personalized experience with the assistance of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Natick has a top-notch, energy-efficient and sturdy solution.

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